We offer a 100% satisfaction guarantee regarding the quality of the actual printing of your business cards. If your business cards have a physical printing error we will reprint them free of charge. We are not responsible for grammar or typos on your business cards. If your cards are reprinted due to poor physical quality, you may not make any changes to the information on the card. The cards will be reprinted with the exact same information. We do not offer cash refunds for any reason. If you have any design or text changes you will have to pay the original cost to reprint them.